Refund policy

Returns & Warranty

We’ve got your back, even if the fish didn’t bite.

Easy Exchanges

Need to swap? Our returns portal makes exchanges easy, fast, and free*.

60-Day Returns

Try it risk-free! If you don’t love it, return it for a refund.

Lifetime Warranty

We make gear to last. But in case it doesn’t, you’re covered with our limited lifetime warranty.

*Free returns applicable only to orders with Redo Free Returns and Package Protection, and who reside in the USA and Canada.

Return Deductions and Fees

If you return gear without all the components it originally shipped with, a flat $10 deduction will be applied for each missing item.

Exceptions to the flat fee:

  • Missing Reel: $45

  • Missing Rod Section: $15

  • Missing Line: $30

  • Missing Neoprene Sleeve: $10

  • Missing Fly Box (included with every rod): $10

If you forgot to include something in your return, you’ll need to either accept the deduction or ship the missing item(s) back at your own expense. Please package the items securely and include a note with your name, order number, and reason for return so our team knows how to process it.

Condition of Returned Items

All returned products must be free of dirt, debris, and excessive wear. If your rod, reel, or accessories are returned in damaged condition (outside of a manufacturing defect), your return will be voided and your product(s) will be sent back to you.

Processing Timeline

We aim to process all returns within 15 days of receipt at our warehouse. If 15 days pass from the time we receive your return (as confirmed by your tracking number), you will automatically be refunded the full amount (less any applicable return shipping fees) and your return will be closed.